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Business: Access Bank Innovates to Give Customers More Access to Funds Amidst COVID-19 Lockdown - Sustainable Conversations
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Business: Access Bank Innovates to Give Customers More Access to Funds Amidst COVID-19 Lockdown

In light of the ongoing global pandemic, Nigeria’s leading retail financial services institution, Access bank plc has introduced a Dual Transaction Service (DTS) to better serve its customers during this period.

Dual Transaction Service (DTS) is an enhanced Naira debit card service that provides access to credit at the same time. It is designed to allow pre-approved customers access a credit line through their existing debit card. DTS provides a seamless and exciting experience for on-boarding customers on all Access Bank credit card product.

Being the first in Nigeria to provide a combined essential service to its customers, Access bank customers earning above N20,000 will have full access to explore this service. Customers can also access 3 times the value of their salary during this period of restricted movement.

According to Victor Etuokwu, Executive Director, Retail Banking, Access Bank Plc, “the dual card service from Access bank Plc is the first-of-its-kind on the continent. The features of the dual transaction service represents another milestone in our mission to transform banking and demonstrates how far we have come in such a short time.” He further added that is a remarkable feat for the bank, with promises that Access Bank will continue to promote digital transactions and discourage branch banking until the world is completely out of the pandemic times.

To activate this service, customers need to dial *901*14# from the comfort of their homes, choose credit as an account type on any POS or ATM terminal during any transaction to access the credit line through their debit card.

With the ongoing fight against coronavirus (COVID-19), Access Bank recently donated 1 Million as part of its contribution to fight COVID-19 in Nigeria. The Bank has also reached out to its customers via several communications (SMS, Emails) to go cashless by using the Access Bank electronic and digital platforms during this period of the pandemic in order to remain safe.

Access Bank Plc is a leading full-service commercial Bank operating through a network of more than 600 branches and service outlets, spanning three continents, 12 countries and 31 million customers. The Bank employs 28,000 people in its operations in Nigeria and has subsidiaries in Sub-Saharan Africa and the United Kingdom (with a branch in Dubai, UAE) and representative offices in China, Lebanon and India.


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