Human Sustainability in The Age of Artificial Intelligence
Artificial intelligence, known to most by two letters-AI, has already changed how companies run frequent reports, create products and services, and interact with customers. From online customer chatbots to smart technology devices, businesses have taken fast hold of AI and begun to make it work for them in ways that improve their business strategy and customer relationships. Artificial intelligence has also affected several areas of internal business, from marketing to business development and from finance to human resource management and talent acquisition.
People are the most valuable and most expensive resource a business has. This is why employees are sometimes referred to as “human capital” because of the value they bring to an organization in both driving revenue and creating an overall brand.
Experts have predicted artificial intelligence will amplify human effectiveness but also threaten human autonomy, agency and capabilities. They spoke of the wide-ranging possibilities; that computers might match or even exceed human intelligence and capabilities on tasks such as complex decision-making, reasoning and learning, sophisticated analytics and pattern recognition, visual acuity, speech recognition and language translation.