A new United Nations report has brought e-government into focus by calling it an effective tool to help support the implementation of the 2030 Agenda for Sustainable Development and its 17 Sustainable Development Goals (SDGs).
The E-government refers to the use of information and communication technologies (ICTs) to improve effectiveness of the government and public sector organizations.
Three primary domains of e-government include:
• E-administration: to improve government processes
• E-citizens: to connect with the people
• E-society: to build external interactions.
Some of the main findings from the report include:
1. Regional disparities: Poverty and inequality still prevent people from taking full advantage of the potential of e-government for sustainable development despite the increased rate of ICT utility all over the world to deliver services and engage people in decision-making processes.
2. Australia and Republic of Korea occupy the top three positions in providing government services and information through the Internet while European countries, averaged almost 2.5 times higher, at 0.7241 to African countries’ 0.2882 on the E-Government Development Index (EGDI).
3. Emphasis on the objective of poverty eradication and the “Leaving No One Behind,” key principle of the 2030 Agenda in order to mobilize ICTs to realize the transformation that the 2030 Agenda demands.
E-government can work to foster unified policies and public services by promoting accountable and transparent institutions, through open data and participatory decision-making.
The report, 2016 UN E-Government Survey, produced bi-annually by the UN Department of Economic and Social Affairs, is the only global report that assesses the e-government development status of all 193 Member States of the UN.
For more details: UN.org